“Tour guide was lovely, very knowledgeable (Leila/ Leia I think her name was). Would recommend her to anyone. However, the pick up and drop off times make the day very unpleasant. In total the tour events took 4 hours of a 14 hr day. The rest we were bus bound, it took in total 4 hrs to both pick up and drop off - the issue is the number of hotels and people needing picked up and dropped off - instead certain hotels should be offered certain days to go within a small drop off area.”

“No need to stop at the mayan village as there is nothing there and just adds more to a day which is already long with lots of travel. The locals coming on-board the bus to rip tourists off with sob stories should not be allowed as the make you feel obliged and pressured into buying”

“At Coba we simply didn't have enough time, we could have hired bikes but that shouldn't have been additional if it was so necessary as we discovered. We spent a lot of time ‘shopping' as opposed to the actual experience; and also was under the assumption we would spent some time in vallodolid, but we just lapped the Central Park in the coach and left. I was very disappointed by having to pay lots of taxes/fees.”

“Positives: I was pleasantly surprised by the snacks and drinks offered. Everyone was friendly. I liked the village stop. Negatives: Everything was in a hurry. Some of the seat belts on the coach were broken, which was made worse by it being dark and hard to see. The coach started driving before we were all seated (inc kids). The Chichen Itza tour was also rushed and the guide would start explaining things before everyone was in earshot. Earpieces like other groups had might be useful.”