Heraklion airport VIP service and lounge
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Heraklion airport VIP service and lounge

4.4/5
Excellent
319 reviews
Free cancellation
Printed ticket only
Validity: Flexible
Instant confirmation
Why you’ll love this…
  • Heraklion Airport VIP Service
  • Greeting on arrival
  • Fast track through check-in and security
  • Use of the comfortable VIP Lounge
  • Complimentary snacks, drinks and Wi-Fi
What to expect

Make your wait at the airport a breeze with our VIP airport service. Avoid all the usual hassle as you're fast tracked through check-in and security to enjoy unlimited drinks, snacks, Wi-Fi and more in the exclusive departure lounge. An altogether more relaxed way to round off your stay.

Greeted at Heraklion Airport's departure terminal, the VIP service sees you sail through check-in and security with our fast track pass – giving you more time to take advantage of the comfortable VIP lounge and all its benefits.

Inside, you've access to complimentary coffee, tea, water, soft drinks and snacks, as well as selected alcoholic beverages too. What's more, there's unlimited free Wi-Fi and access to TV, magazines and newspapers, allowing you to relax right up to take off.

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What's included
  • check Access to the VIP lounge for 90 minutes
  • check Complimentary soft drinks, selected alcoholic beverages and snacks
  • check International newspapers and magazines
  • check Wi-Fi access
What to remember
  • Please note, the VIP Lounge is not available for the following airlines: Aegean Airlines A3, Air France AF, Animawings A2/AWG, Bulgarian Air BUC, Corendon XR/CD/CXI, Cyprus Airways CY, Eurowings Discover Airlines 4Y/OCN, Freebird Airlines FHM/X9, Lot Polish Airlines LO/LOT, Lufthansa LH, Royal Dutch Airlines KL/KLM, Scandinavian Airlines SK, Smartlynx ART/6Y/LYX, SkyupMalta U5, Sundair SR/SDR/CBX, Tarom RO/ROT, Vueling Air VY
  • Mandatory fields that you must fill in order to book include full names of all passengers and ages of travelling children, flight details, hotel name and number of baggage items
  • Please note, lounge is only accessible two hours prior to departure and you're able to stay for up to 90 minutes
  • Transfer service from your hotel to the airport is not included
  • On arrival, look out for TUI Airport Reps located outside of departure area
  • There are no bathrooms inside the VIP lounge
  • Opening hours of the VIP lounge are 07:00 to 22:00
  • Pets are not permitted in the VIP Lounge
  • Just so you know, our greeting and assistance service is available exclusively for departures from Heraklion Airport
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Provider
TUI Hellas Travel, Tourism and Airlines SA, with Tax Number 094469778 and Travel License Number 0261Ε60000126100
Booking fee
Good news! No extra fees are applied to this booking.
Cancellation policy
Receive a 100% refund if you cancel up to 1 day before the experience begins.

What people say about this experience

Excellent

4.4 /5

Based on 319 reviews from verified customers

Review categories

Value for money

4.3/5

Safety

4.5/5

Staff

4.5/5

Service

4.5/5

60%
29%
10%
1%
1%

Sort by:

  • T

    Traveller

    Verified booking

    1.8
    27 October 2025

    Travelled with family

    Food poor, seats uncomfortable. Staff can be rude. Positives are fast security and for those with airport assistance, can be a better place to rest before flight

  • A

    Anne Margaret

    Verified booking

    5
    27 October 2025

    Travelled as a couple

    First class service from meeting outside terminal building, check in & bag drop, lounge & passport control. Definitely felt like a VIP.

  • G

    Gina Nottingham

    Verified booking

    3
    8 October 2025

    Travelled as a couple

    Complete chaos, no VIP check in, kept waiting outside airport for 15 minutes with no one doing anything. Asked for details several times, after further 15 minutes with no communication from TUI rep ushered inside to form a queue for check in. Stood another 15 minutes before being fed into normal check in line. No verbal communication at all as to what and where to go, them ushered through passport checks, arriving in lounge almost one hour after arriving at airport.

  • H

    Helen

    Verified booking

    3.8
    7 October 2025

    Travelled as a couple

    The ability to avoid the queues was excellent. The range of drinks provided in the lounge was excellent. The only letdown was the quality of snacks provided in the lounge.

  • M

    Mrs Woj

    Verified booking

    3
    7 October 2025

    Travelled as a couple

    I feel unfortunately there were too many people booked in to use the service. There was 1 person trying to support 18 people move through the check in process. He was pushing us in front of the other check in desks that were open where people had been waiting meaning us getting verbally abused and berated NOT at all a VIP service. Due to the time taken to get through check in and security we were in the lounge for 45 minutes although at the airport 2 hours before boarding!

  • S

    Steve Collins

    Verified booking

    1.4
    7 October 2025

    Travelled as a couple

    The only good part was the guide through the airport.

1 / 54

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