Photos are not included but are available to purchase
Transfers are not included, but can be arranged in resort at a cost of USD 20.00 per person
Zip-lines and VIP area aren't included
For the safety and wellbeing of the dolphins and ecosystem, please apply sunblock at least two hours before the activity, or after snorkelling
Women under five months pregnant can only participate in the dolphin encounter and must sign a liability waiver
Children between 1.2m and 1.39m must be accompanied by an adult to take part in the dolphin encounter
Children 1.4m tall can take part on their own
Infants aged between one and five can take part free of charge as long as they're accompanied by a paying adult
Regarding the tickets, children are considered aged between six and 12. Adults are classified as being 13 and up
Regarding the tickets, children are considered aged between six and 12. Adults are classified as being 13 and up
You can't wear suncream or tanning products during the animal encounter. The chemicals could be harmful to them
Please don't wear jewellery or accessories that could easily come off during the dolphin encounter
Electronic devices aren't allowed during the dolphin program
We recommend bringing cash with you so you can buy photos and souvenirs
Ground transportation isn't included and is available for an extra charge
In accordance with Article 60 of the Q. Roo Finance Law, a state tax (ISEPAAA) of MX$50 per person (ages six and up) must be paid at check-in for activities involving dolphins.All passengers must pay the pier usage fee, except infants under five years old.Pier usage fee:Adults (13+ years)Children (six to12 years): US$15 / MX$300 Infants (five years and under): included with each paying adult
Not suitable for expectant mothers or guests with back problems
Not suitable for those with reduced mobility
Children must be supervised by an adult (over 18 years) at all time
Height, weight and/or age restrictions may apply
Bring a towel
Bring money for extras or gratuities
Suitable for beginners or first-time participants
Not suitable for guests with poor health
Not suitable for guests with cardiac or respiratory problems
Bring a hat
English-speaking guide for all nationalities
Please note that all times are approximate and subject to change
Some entrance fees and optional extras are payable locally
Transfer is available for an extra charge

Garrafon Natural Reef Park and Dolphin Encounter Experience ticket

What people say about this experience

Excellent